Insurance certificate & document chase
Subs' COIs, W-9s and licences checked against your requirements, and missing or expiring ones chased.
During tax season {{BRAND}} chases each of your clients for their source documents against your own per-client checklist: W-2s, 1099s, K-1s, statements and receipts (P60s and self-assessment records in the UK, T-slips in Canada). We file what arrives in your portal or folders and send you a weekly status by client. A person checks every line.
Your portal can send reminders. Clients ignore them, or email and text a photo instead. So someone on your team still writes "we're still missing your 1099-B" by hand, client by client.
The organizer in the portal, a spreadsheet, and a staff member's inbox. Uploads arrive as a clutter of files with names like IMG_3045.pdf, and nobody is sure what is still outstanding.
A missing K-1 or brokerage statement turns up when a preparer sits down to the return. The file gets parked, and your busiest weeks have no slack left.
A full-time offshore assistant costs about $500–1,400 a month, and you still have to train and check them. {{BRAND}} does the follow-up for a flat fee from $150 a month, so your preparers can keep preparing.
Share a client list with email addresses and what you need from each, from TaxDome, Canopy, Karbon, Excel or Google Sheets. Last year's list is a fine start. We draft one intro message in your firm's voice for you to approve.
We ask for each missing item by email, portal message or text through your own tool, and follow up until it's in. A person reads every reply. Your checklist decides what a client owes, never us. Clients who go quiet are flagged for you to call.
What arrived and was filed, what's missing, and who isn't answering. Items are ticked off in your portal or sheet as they arrive, and files are named the way your firm names them.
Plain, short, and sorted by what needs you. This sample uses made-up clients, payers and numbers.
In your portal or sheet, one line per client. "In" means the file is there and looks like what was asked for. Your preparer decides whether it is complete and correct.
| Client | Asked for | In | Still missing | Last asked |
|---|---|---|---|---|
| Client 07 | 8 | 7 | 1099-B (brokerage) | 13 Feb |
| Client 12 | 9 | 9 | Nothing. Complete. | 11 Feb |
| Client 19 | 6 | 4 | Rental income and expenses sheet; 1098 | 12 Feb |
| Client 23 | 11 | 9 | K-1 (partnership); December bank statement | 13 Feb |
| Client 44 | 7 | 5 | Full 1098; property tax bill | 14 Feb |
| All 62 clients | 502 | 389 | 113 items still to come |
Free for 2 weeks on your current client list. No card, no contract.
Start the free trialFor context: a full-time offshore assistant costs about $500–1,400 a month, plus the time it takes you to train and check them. Job ads for bookkeepers list about $27.50 an hour in the US, about £32,000 a year in the UK and about C$29.50 an hour in Canada. A portal such as TaxDome Pro lists at about $1,000 per user per year; we work alongside it, not instead of it.
What we don't do: prepare or review returns, give tax advice, decide which documents a client needs, contact the IRS, HMRC, CRA or ATO or use your e-file credentials, collect or move money, sign for anyone, or phone your clients.
{{BRAND}} is run by {{FIRST_NAME}} in Dhaka, Bangladesh. The work runs on email and your portal, so the time difference doesn't slow it down: your status email is in your inbox first thing each Monday.
As little as possible: your client list and checklists, plus either a limited login to your portal or a shared folder to file into. We never need your tax software, your e-file credentials, your bank, or any client's IRS, HMRC, CRA or ATO account. If your portal charges per user, we can work from a shared folder and sheet instead, so you don't pay for an extra seat.
Tax documents are sensitive and we treat them that way. We file straight into your portal or folder and don't keep our own copy of client documents. Anything we hold on the way is kept in our Google Workspace account with 2-step login, seen only by the person working on your account, never shared or sold, and deleted within 7 days if you leave. We're happy to sign your NDA and, for UK, Canadian and Australian firms, a data processing agreement. Ask for our one-page data promise.
For US firms: under section 7216 of the Internal Revenue Code, giving a client's tax return information to a provider outside the US generally needs that client's consent, with extra limits on Social Security numbers. That is your firm's consent process, and we work inside it. We only work on clients you tell us have consented, and we never ask a client for a Social Security number. We aren't your lawyer, so ask your own adviser how the rule applies to your firm. UK, Canadian and Australian firms have their own data protection rules, and we'll sign a data processing agreement that covers sending data to us in Bangladesh.
People, with good tools. Software helps us draft reminders and sort what arrives by form type, payer and tax year. A person reads every reply and checks every item against your checklist before it is ticked off and filed. "Received" means the file is there and looks like the right form for the right year. It does not mean the figures are complete or correct, which is your preparer's call.
In your firm's name, by email from your address or from a desk address copying you, by portal message, or by text through your own tool if you use one. You approve the wording once and can see every message. If a client still hasn't sent something after our follow-ups, we don't pressure them or talk about penalties. We put them on your "call these clients" list.
Any portal or folder: TaxDome, Canopy, SmartVault, Karbon, Liscio, Financial Cents, Onvio, Dropbox, Google Drive, OneDrive, or plain email. We never log in to your tax software or enter data into it. We work from your checklist in your terms: W-2s, 1099s and K-1s in the US, P60s, dividend vouchers and self-assessment records in the UK, T4, T5 and T3 slips in Canada, and income, interest and dividend statements in Australia.
We don't prepare, review or sign returns, give tax, legal or accounting advice, or tell a client which documents they need: your checklist decides that. We don't contact the IRS, HMRC, CRA or ATO, use your e-file or agent credentials, or enter data into your tax software. We never collect or move money, including your fees, and we don't phone your clients. We're not a licensed tax preparer or registered tax agent, and we don't act as one.
Pick a plan or stop. Either way, your checklists, filed documents and status history are yours. If you only need us until your filing deadline, cancel then and restart next season.
A monthly invoice that you can pay by bank transfer (US ACH or UK bank transfer) or by card.
Tell us roughly how many clients you need documents from and where they upload. {{FIRST_NAME}} will reply within one working day with a short setup list. We aim to start chasing within two working days of getting your list.
Prefer email? {{EMAIL}}