Insurance certificate & document chase
Certificates of insurance, W-9s and licences kept current, and the missing ones chased.
{{BRAND}} compares each issued policy with the binder, quote, application and last term: forms, endorsements, limits, deductibles, premiums, named insureds and locations. You get a list of differences to take up with the carrier, with the page numbers. For commercial and personal lines P&C. A person checks every finding. We give no coverage advice and never change a policy.
A limit is lower, an endorsement is missing, a named insured is misspelled, a vehicle or location is left off. It can go unnoticed until renewal, or until there's a claim.
A commercial policy runs to dozens of pages. Comparing it with the binder, the application and last year's policy, form by form, can take a service rep the better part of an hour.
Policy checking is the job that gets done after the calls, the certificates and the endorsement requests. In a busy month it becomes a glance at the declarations page.
The job ads we read for offshore insurance service reps in US agencies pay about $500–1,300 a month, and policy checking is only part of that role. {{BRAND}} does just the check, for a flat fee from $150 a month, and you don't have to hire or train anyone.
The issued policy as a PDF from your carrier or agency system, plus the binder or quote, the signed application (ACORD forms or the carrier's own) and, for a renewal, last term's policy. Email or a shared folder is fine.
We line up the fields across all the documents. A person then checks every difference against the pages, and drops anything we can't point to. We compare named insureds, locations, vehicles, dates, limits, deductibles, forms and endorsements, additional insureds, mortgagees and premium.
A sheet showing each difference, the page in each document, and what to raise with the carrier or confirm with your client. We draft the change-request email. You decide what to send, and you send it.
A short summary, a check sheet for each policy that has differences, and the email to send. This sample uses made-up clients, carriers and numbers.
In your sheet, each line shows the page in each document.
| Item | Binder (12 Sep) | Issued policy | Result |
|---|---|---|---|
| Named insured | Client 12 LLC | Client 12 LLC | Matches |
| Policy period | 1 Oct 2026 to 1 Oct 2027 | 1 Oct 2026 to 1 Oct 2027 | Matches |
| Location 1 | 40 Elm Road, Suite 2 | 40 Elm Road, Suite 2 | Matches |
| Building limit | $450,000 | $450,000 | Matches |
| Business personal property | $120,000 | $120,000 | Matches |
| Liability, each occurrence | $1,000,000 | $1,000,000 | Matches |
| Liability, general aggregate | $2,000,000 | $1,000,000 | Differs (policy p. 4) |
| Property deductible | $1,000 | $2,500 | Differs (policy p. 3) |
| Equipment breakdown | Included | Not on forms list | Missing (policy p. 2) |
| Additional insured, landlord (Landlord A) | Included | Included | Matches |
| Total premium | $3,480 | $3,215 | Differs: ask the carrier to restate after corrections |
Hi,
We've compared the issued policy with our binder dated 12 September 2026. Three items don't match: the general aggregate is $1,000,000 and the binder says $2,000,000; the property deductible is $2,500 and the binder says $1,000; and equipment breakdown is on the binder but not on the forms list. The attached sheet shows the page for each.
Please issue a corrected policy or endorsement, or tell us if anything was changed on your side, and confirm the premium once it's corrected.
Thanks,
[Your name]
First 15 policies checked free. Send them with their binders or quotes. No card, no contract.
Get my free checkFor context: an offshore insurance service rep costs about $500–1,300 a month in the job ads we read, and policy checking is only part of the job. US insurance service reps in some of those ads were paid about $20–32 an hour. Several software tools and agency back-office firms also offer policy checking, and we found no published prices for them.
What we don't do: sell, quote, bind or change a policy, or say whether any coverage is right or enough for a client. We aren't licensed producers, and a licensed person at your agency decides what to do about each difference. We also don't contact carriers or clients unless you ask, issue certificates, sign anything, or handle premiums, claims or payments. Property and casualty only: no health, life or benefits.
{{BRAND}} is run by {{FIRST_NAME}} in Dhaka, Bangladesh. The work runs on shared files and email, so the time difference doesn't slow it down: your results come back within 2 working days of getting the documents.
Files, not logins. You email the policy PDFs and the documents they should match, or drop them in a shared folder. We never need passwords to your agency management system, your carrier portals, your email or your bank. We don't write into your system: the results are in your sheet, and your staff update the system.
Policies contain personal and business details. We use them only to check your policies. They're kept in our Google Workspace account with 2-step login, seen only by the person working on your account, never shared or sold, and deleted within 7 days if you leave. We don't need Social Security numbers, bank or card numbers, or driver's licence numbers, so please remove them from anything you send where you can. We act as your service provider and are happy to work under a data processing agreement or your NDA; send us your security terms and we'll tell you plainly what we can meet. Some carrier agreements and state rules limit who may handle policyholder data, and from where (including outside the US), so please check yours before you send anything. We'll answer your security questionnaire. Ask for our one-page data promise.
People, with good tools. Software reads the documents and lines up the fields. A person checks every difference against the pages before it goes on the list. If we can't point to a page in each document, it goes on a "confirm" list, not the carrier list.
Named insureds and mailing address, locations, vehicles and drivers, policy dates, limits, deductibles, the list of forms and endorsements, additional insureds, mortgagees and lienholders, and premium and fees. We compare them across the issued policy, binder, quote, application and prior term. That covers common commercial and personal P&C policies such as BOP, general liability, commercial property, commercial auto, umbrella, homeowners and personal auto. Health, life and benefits are out.
Any carrier that gives you a readable policy PDF. Because you send files, it doesn't matter whether you use Applied Epic, AMS360, HawkSoft, EZLynx, NowCerts or QQ Catalyst. Scanned or very poor copies take longer, and we tell you if one can't be read reliably.
No. We tell you whether the policy matches the documents you gave us. Whether the limits, forms or deductibles are right for a client is advice for a licensed agent. A policy can match its binder and still be wrong for the client, or differ from the binder because the client asked for a change. We list the difference and you decide.
We don't sell, quote, bind or change policies, advise on coverage, or issue certificates. We aren't licensed producers or adjusters, and we don't contact carriers or clients unless you ask us to. We don't sign or send anything in your name, and we never collect or move money. We're not lawyers, and this isn't a legal or compliance review. If a document is unclear, we say so and don't guess.
One issued policy, new business or renewal, with the documents it should match. A corrected policy, or a mid-term endorsement on a policy we've already checked, isn't counted again. If your book has very large packages (many locations or vehicles), we'll agree how to count them before you start.
Your first 15 policies are checked free, with no card. Then pick a plan or stop. Either way, the check sheets and every file we made are yours.
A monthly invoice that you can pay by bank transfer (US ACH or UK bank transfer) or by card.
Tell us roughly how many policies you issue a month and which system you use. {{FIRST_NAME}} will reply within one working day with a short list of what to send. Your free check comes back within 2 working days of getting the documents.
Prefer email? {{EMAIL}}