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Chase  PO expediting desk for small importers

Your suppliers, chased every day. Your PO sheet, always current.

{{BRAND}} chases your factories in China, Vietnam and India for order acknowledgements, ship dates and ETAs. We use email, WeChat and WhatsApp, write the confirmed dates into your own sheet, and send you a short "what's late" email every morning. A person checks every date.

  • No card needed
  • No software to install
  • Your sheet stays yours
This morning · 21 open POs07:30
LatePO-1043 cast-iron hooks: promised 2 Oct, factory now says 16 Oct
At riskPO-1060 LED panels: ready 12 Oct, vessel cut-off 14 Oct, booking not confirmed
ConfirmedPO-1066 door stops: acknowledged, ready 28 Oct
No replyPO-1072 gift bags: 2 emails + 1 WeChat, no answer. We'll call today.
Sample with made-up POs
The problem

Late POs are rarely a surprise to the factory. They're a surprise to you.

Factories answer when asked

Most suppliers will tell you a date has moved, if someone asks. Your team means to ask every day. Then the day fills up.

The dates are everywhere

Acknowledgements in one inbox, ship dates in WeChat, ETAs on a carrier site, and a spreadsheet nobody fully trusts.

You find out last

Sales learns a container is late when the customer asks. By then the only fixes left are expensive ones.

One late container can cost more than a year of {{BRAND}}. It costs less than hiring someone to do the chasing, and you don't have to manage anyone.

How it works

Three steps. You can start this week.

Send us your open POs

Share the sheet you already use or send an export from Google Sheets, Excel, QuickBooks, Xero or Cin7, plus your supplier contacts. One short call or email is enough.

We chase every day

We ask for acknowledgements, ready dates, ship dates and container ETAs by email, WeChat or WhatsApp, in English or Chinese, and follow up until we get a date.

You get confirmed dates

Dates go into your sheet with a note of where each came from. Every morning you get a short email listing what's late, what's at risk, what's newly confirmed and who isn't answering.

What changes hands

What you send, and what you get every day

You send (once)

  • Your open PO list, or edit access to one sheet
  • Supplier contacts, and how each one prefers to talk
  • Who should get the digest, and your time zone
  • One intro email to your suppliers (we draft it for you)

You get (every working day)

  • Confirmed dates in your sheet, with "last chased" and notes
  • A morning digest in your inbox before your day starts
  • Container ETAs once goods ship
  • A flag whenever a date slips by more than 5 days
  • A real person to reply to: {{FIRST_NAME}}
Sample morning digest

The email you'd read with your coffee

Plain, short, and sorted by what needs you. This sample uses made-up POs and suppliers.

From {{FIRST_NAME}} at {{BRAND}}
Subject Your POs this morning: 2 late, 2 at risk, 3 newly confirmed, 1 no reply

Late (2)

  • PO-1043 · Supplier A (Ningbo) · cast-iron hooks × 2,400: promised 2 Oct → 16 Oct. Factory says the paint line is backed up.
  • PO-1051 · Supplier C (Dong Nai) · bamboo trays × 1,200: promised 5 Oct, not shipped. Supplier says "this week" but gives no date; we've asked for one.

At risk (2)

  • PO-1060 · Supplier B (Dongguan) · LED panels × 800: ready 12 Oct, vessel cut-off 14 Oct. Booking not confirmed yet.
  • PO-1062 · Supplier D (Jaipur) · cotton throws × 600: ready date moved 3 days to 20 Oct.

Newly confirmed (3)

  • PO-1066 · Supplier A · door stops × 1,000: PO acknowledged, ready 28 Oct.
  • PO-1068 · Supplier E (Ningbo) · brass knobs × 5,000: shipped. ETA Felixstowe 9 Nov.
  • PO-1070 · Supplier B · LED drivers × 800: ready 15 Oct, ships 18 Oct.

No response (1)

  • PO-1072 · Supplier F (Yiwu) · gift bags × 10,000: 2 emails + 1 WeChat since 1 Oct, no answer. We'll call today. Could your buyer nudge them too?
13 other open POs are on track. Full tracker: your Google Sheet
Checked by {{FIRST_NAME}} · reply to this email with any question
Pricing

Priced by how many POs are open, not by seat

Up to 15 open POs
$150/month
For a buyer or owner doing it alone
Up to 50 open POs
$300/month
For a busy purchasing desk
Up to 120 open POs
$500/month
For several brands or many suppliers

Every plan includes

  • Daily chasing by email, WeChat and WhatsApp
  • Dates written into your own sheet
  • Morning digest: late, at risk, confirmed, no reply
  • Container ETAs once goods ship
  • Chinese-language chasing where it helps
  • A named person, not a ticket queue
  • Monthly billing, cancel any time
  • Over 120 open POs? Ask us.

Free for 2 weeks on your current open POs. No card, no contract.

Start the free trial

For context: a full-time offshore assistant costs about $500–1,400 a month, plus the time it takes you to train and check them. A purchasing coordinator in the US or UK costs about $16–30 an hour.
What we don't do: place orders, negotiate prices, customs brokerage, freight booking, or anything to do with payments or bank details.

Questions

FAQ

Who are you?

{{BRAND}} is run by {{FIRST_NAME}} in Dhaka, Bangladesh. Our working day overlaps with factory hours in China, Vietnam and India, so dates are in your sheet before your day starts.

What access do you need?

As little as possible: edit access to one sheet (or we keep the sheet and send it to you), your supplier contacts, and a short intro email from you so suppliers know we're chasing on your behalf. We never need passwords to your accounting system, your bank or your email.

Is my data safe?

Your POs and supplier details are used only to chase your suppliers. They're kept in our Google Workspace account with 2-step login, and seen only by the person working on your account. They're never shared or sold, and are deleted within 7 days if you leave. We're happy to sign your NDA. Ask for our one-page data promise.

Is this software or people?

People, with good tools. Software helps us draft messages and sort replies. A person reads every reply and checks every date before it goes into your sheet.

How do you contact my suppliers?

By email from our desk address (copying you if you like) or from an address on your own domain. We also use WeChat and WhatsApp where a supplier prefers them, and write to Chinese factories in Chinese when that gets faster answers. If a supplier stays silent after two chases, we switch channel or call, and flag it in your digest.

What don't you do?

We don't place orders, negotiate prices, book freight, do customs brokerage, or touch payments. If a supplier raises price, payment or bank details, we pass it to you the same day and don't reply on your behalf.

What happens after the free trial?

Pick a plan or stop. Either way the sheet and every date in it are yours.

How do I pay?

A monthly invoice that you can pay by bank transfer (US ACH or UK bank transfer) or by card.

Free 2-week trial

Start with your current open POs

Tell us roughly how many POs are open and where you track them. {{FIRST_NAME}} will reply within one working day with a short setup list. We aim to start chasing within 24 hours of getting your list.

Prefer email? {{EMAIL}}

We use these details only to reply to you. No card, no obligation. Privacy